Booking Fee & Cancellation Policy

Booking Fee Policy

To secure your appointment for permanent makeup, powder brows, or other beauty services, a 20% booking fee is required at the time of booking. This fee will be applied toward your remaining balance at checkout.
Please note: all booking fees are non-refundable. Payments can be made conveniently via credit card or e-transfer.

Cancellation Policy

We have a strict 48-hour cancellation policy for all appointment types. If you need to cancel or reschedule, you must contact us at least 48 hours before your appointment. Failure to provide notice will result in the loss of your booking fee.

If you arrive more than 20 minutes late, your appointment may be cancelled, and your booking fee forfeited. A new booking fee will be required to rebook.

Contact Us

For questions regarding our booking or cancellation policies, please email us at janemerielpmu@gmail.com.

Thank you for respecting our time and policies so we can continue providing the best permanent makeup and services for all clients.